Terms of Service

Supplement RX is committed to protecting your privacy. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, personal and account information means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you or would permit us to contact you, and we means Supplement RX and its affiliated fitness facilities.

We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the date that this policy was last updated. You should visit our Web site periodically to review any changes.

Purchasing from our Web site

  • All purchases made at our online store are secured with internet standard 128 bit SSL encryption.
  • We collect your name, address and payment information to process your order. However, you may provide credit card and payment information by telephone.
  • We do not save or store any credit card information submitted during any purchasing made online or by telephone.
  • We do not sell or distribute any personal information to non-affiliated third parties. We reserve the right to share the information on the products you purchased and the date of purchase with your referring gym, if and when applicable.

Our goal here at Supplement RX is to provide a safe and secure online experience for our shoppers.

Shipping Information

  • You will be provided with a shipping quote for your order when you have completed your shopping on our site.
  • Most orders are shipped out same or next day.
  • UPS does not deliver on weekends or holidays.  Do not include these days when estimating your expected delivery date.
  • We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error.  Shipping labels are generated directly from the shipping information you have entered.  If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction.

Return Information for orders placed on SupplementRx.com:

  • All problems with orders must be reported within 24 hours of receiving product.
  • Should you ever buy anything from us that is not pleasing to you, you may return any of our products to the original point of purchase. We do not accept any returns on merchandise that has been opened.
  • All returns must have a return authorization number visible on the package. To obtain a return authorization number, please call 949-682-3405  Ext 100. Orders sent back without a return authorization number will be refused.
  • Shipping charges will not be refunded. Customer will be responsible for shipping product back to Supplement Rx.
  • Any damaged product must be received by us before any credits are given or replacement product is shipped.
  • For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return.
  • Supplement Rx's products purchased in all other locations must be returned to their original point of purchase.
  • If you should need further information regarding the return of any Supplement Rx's products, please do not hesitate to call us at 949-682-3405 Ext 100 or email us at info@supplementrx.com, and it would be our pleasure to assist you however we could.
  • Supplement RX is not responsible for any use, abuse or misuse of the products sold on this website. All information on this website is intended solely for reference purposes. We do work hard to make sure our information is accurate. However we are not able to ensure that the contents on this site represent the most current product formulation in all situations. Please visit the vendor’s web sites if you have concerns. Product information represents views of the product’s manufacturer, not necessarily the views of Supplement RX. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. ****Always consult with a physician when trying a new product or when in doubt about a particular product.****

Payment Information:

  • Credit Cards:  We accept Visa, MasterCard, American Express, and Discover.
  • Please have all appropriate information including the card holder's billing address.
  • Credit cards are checked thoroughly to verify billing address.
  • The security code is also needed to process any credit card payment

Taxes:

  • No sales taxes are charged for any states except California, Nevada, Utah, and Wisconsin.
  • Supplement RX must charge sales tax in any state where we maintain a physical presence.

Disclaimer:

The products and the claims made about specific products on or through this site have not been evaluated by Supplement RX or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. Information about each product is taken from the labels of the products or from the manufacturer's advertising material. Supplement RX is not responsible for any statements or claims that various manufacturers make about their products. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. By placing an order on this site, you are agreeing not to hold Supplement RX, its owners and its employees liable for any medical conditions that could arise. We are not doctors and you should consult a physician before following any training advice. By ordering product from us, you agree not to hold Supplement RX and its employees responsible for any medical conditions that may arise from use of any product sold on this site.

The materials on this website may contain inaccuracies or typographical errors. Supplement RX does not warrant the accuracy, reliability of the information displayed or distributed through this site.

All trademarks and trade names are the properties of their respective owners. All rights reserved.